Shipping, Return, Refund Policy
The LifetimeVibe Whole-body Vibration machine can be shipped anywhere in the United States and Canada.

The customer is responsible to pay for the cost of shipping when the machine is shipped out of the state of Utah. If shipping is included in the total price, then an additional discount will be applied on the invoice to account for the labelled shipping cost.

Once the purchase is made, the shipping request will be submitted. Usually the shipping can be initiated within 48 hours of the purchase.On the day the boxes are to be picked up by Fedex, a shipping email will be sent by email to the customer with the Fedex tracking number.

LifetimeVibe uses Fedex ground for the shipping of the boxes. Shipping normally takes 3-5 business days.

The machine comes in two separate boxes, and some easy assembly is required. Instructions and tools are included in the box.

Limited Time Return Policy – March 2020

If you are not entirely satisfied with your purchase, we’re here to help.

You must contact us at 801-901-1117 to inform us of your intent to return the item. We will speak to you about your experience with the machine, and ask you to speak with our consulting doctor to assure that you have used the equipment correctly.

You have 21 calendar days to return the LifetimeVibe from the date you received it.
To be eligible for a return, your item must be in the same condition that you received it without scratches, dents or evidence of misuse.Your item must be returned in the original packaging. (2 boxes with specially designed foam packaging)

We will send you a Fedex shipping tag via email that must be printed and used for the return. You are responsible to contact Fedex to arrange for pickup. The return shipping will be directly charged to LifetimeVibe.

Refunds

Once we receive the machine at our assembly facility, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at 801-901-1117 or at [email protected] Her father gained mental acuity and improved his muscular strength. The story was just too good to keep to herself and Vicki began telling friends, neighbors, and family, eventually becoming a top salesperson for the machine.

Development Phase

As more people began to try Vicki’s platform, she received many questions about other health challenges whole body vibration platforms could address. As Vicki dove into scientific research and medical data published on the effects of whole body vibration, she discovered not only did it help circulation, but it was beneficial for hormone production, balance, bone density, varicose veins, cellulite and dozens of other concerns.

Vicki eventually learned the machine she was selling wasn’t the best design for senior citizens. Vicki herself was over 60 and understood all too well the challenges of aging. Several seniors who purchased the vibration platform pointed out problems with the design and engineering of the platform. There were too many buttons to push, too many annoying beeps, too hard to transport, too high to step onto, too loud, too jarring etc. Vicki documented and relayed to the manufacturer all the suggestions and reviews that were pouring in for the design of a better machine.

When the foreign manufacturer of Vicki’s whole body vibration machine wouldn’t make the changes, Vicki decided she would do it herself. She would create her own whole body vibration machine that would incorporate all the wishes and needs of her enthusiastic customers. She would manufacture her machine in the US, using US parts and labor. So at an age when most people are thinking about retiring, Vicki Honey, started her own company – called Lifetime Vibe.

LifetimeVibe Machine #1 is Born

After a year of engineering prototypes, testing designs, and finding the right engineer, the exact whole body vibration machine Vicki had in mind was built. The machine was the best of the best, with quality craftmanship and style, and perfect for seniors. Vicki sold her first three prototypes to Chiropractors for their patient’s rehabilitation. In fact, the very first machine Vicki delivered, #0001, is still in service in a chiropractor’s office today!

American Success Story

Sales have grown and Vicki’s LifetimeVibe Whole Body Vibration platforms are in homes, medical offices, sports venues, and many other places all across America. Thousands of happy, satisfied, and healthier customers are a testimony to Vicki’s pursuit of excellence. LifetimeVibe’s success was marked by selling the first 1,000 platforms, and not having one single unit returned due to customer dissatisfaction.

See Vicki Tell Her Own Story